Cookie Policy

1. Purpose of this policy

This Cookie Policy explains how WorkBridge uses cookies, local storage, session storage, and similar browser technologies when you use the WorkBridge website and marketplace.

WorkBridge is a SmartHelix platform operated by SmartHelix Technology Solutions in South Africa.

2. Technologies we use

Cookies are small data files stored by a browser. WorkBridge may also use local storage, session storage, authentication tokens, and similar technologies that support secure and reliable application behaviour.

3. Essential and security technologies

WorkBridge may use essential technologies to:

• Authenticate users and maintain secure sessions
• Protect accounts and enforce role-based access
• Remember security and session state
• Prevent abuse and support rate limiting
• Operate forms, navigation, notifications, and other core platform functions
• Support error handling, diagnostics, and service reliability

These technologies are necessary for core platform functionality and may not operate correctly if blocked.

4. Preference and functional storage

Where appropriate, WorkBridge may store limited preferences in the browser so that the platform can remember settings or improve continuity between sessions.

Functional storage is used only where it supports an expected platform feature and is not intended to create an advertising profile.

5. Analytics and performance

WorkBridge may use privacy-conscious analytics, platform event data, and operational telemetry to understand product performance, marketplace engagement, errors, and service reliability.

If WorkBridge introduces non-essential analytics or marketing cookies that require consent, users will be given appropriate notice and choice before those technologies are used where required by law.

6. Third-party services

Some WorkBridge features rely on third-party infrastructure and service providers for hosting, authentication, storage, communications, monitoring, and related functions. Those providers may set or process technical identifiers where necessary to deliver their services.

WorkBridge does not permit third parties to use WorkBridge account data for unrelated advertising purposes.

7. How long browser data is kept

Session technologies generally expire when a session ends or when authentication tokens expire. Other browser-stored preferences may remain until their configured expiry date, until WorkBridge removes them, or until you clear them from your browser.

8. Managing cookies and browser storage

Most browsers allow you to view, block, or delete cookies and other site data. You can also clear local and session storage through browser privacy settings or developer tools.

Blocking essential cookies or storage may prevent login, session continuity, notifications, secure workflows, or other WorkBridge features from functioning correctly.

9. Changes to this Cookie Policy

We may update this Cookie Policy when platform functionality, service providers, or legal requirements change. Material changes will be published with an updated effective date.

10. Contact

For questions about cookies, browser storage, or privacy on WorkBridge, contact SmartHelix Technology Solutions:

Email: info@smarthelix.co.za Phone: +27 11 312 0268 Address: 394 Norfolk Road, Halfway Gardens, Midrand, 1686, South Africa Website: https://www.smarthelix.co.za/